When a tenant database is unavailable due to some performance problems, the tenant database administrator can't access diagnosis files. In this case, a system administrator can access the diagnosis files of the tenant database from the system database using the SAP HANA studio.
In the SAP HANA studio, open the Administration editor and choose Diagnosis Files and diagnosis files of the system database are displayed.
Using the Database filter, select the tenant database -> whose diagnosis files you want to see and diagnosis files of the selected tenant database will be displayed.
