Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals. It is designed to manage the organization's data focused on customer and sales details. It also offers features to customize its inbuilt data structures and GUI to suit the specific needs of a business. More recently, it has started offering the IOT (internet of things) connectivity to the CRM platform.

Audience

Anyone who manages sales and customer relationship will find this software highly useful as an end user. This tutorial will also benefit the software developers and cloud computing enthusiasts who wish to learn customizing software for specific business needs.

Instructor

Manigandan Jagadeesan

Mr. Manigandan Jagadeesan is a College of Engneering,gunidy,Anna University,Chennai alumnus with B.E & M.E in Computer Science and Engineering has Five+ years of experience in cloud computer, three+ years of corporate experience and He has also a certified Salesforce Developer.